Homewood Suites by Hilton Holyoke-Springfield/North

Both front desk staff members were exceptionally kind, helpful, and available. The cleaning staff were so sweet and respectful and when my child lost her doll, a couple of the staff members were helping us look and said they'd mail it back if we couldn't find it before we left. The rooms were remarkably spacious and had EVERYTHING we needed. We only had to ask for fresh linens for the couch bed and they were brought right up. They had a mixer going on with free food and beverages when we checked in and the pool facility was an absolute delight.

The breakfast was a great selection. I liked the fact that we had access to complimentary coffee all day. The staff was very pleasant and for the most part helpful and cheerful.

The room was quiet and comfortable. The breakfast was very good. The staff was very friendly and helpful. The bed was just right and comfortable. The room was much bigger than I expected. Loved it.

The room was spacious and the bed and pillows were comfy. Enjoyed the basketball coast amd the free coffee amd Tea.

I loved the amazing staff that made our stay amazing even before arriving to the hotel! Sylvia and Brittanie went above and beyond and made our stay an amazing experience and we will definitely return again next year and let all of our family and friends now that if they are looking for a hotel to stay in then it would definitely be Homewood Suites by Hilton Holyoke-Springfield/North Mass.